Because of how long it has been taking to recieve these coupon packs & most people are trying to time the coupons with the right sale BB should have them avail. in-store for purchase when you become unlocked. Cross promote the coupons along with the weekly ad & make sure your game reps are aware that way unlocked memberships will increase as a result of the exposure. If a person can make use of the program on day 1 when spending $15 upfront then the chances of them joining increase.

 

If BB were to sponsor special coupons packs that would also be avail. in-store this would generate instant revenue from the sponsers, increased sales & increase unlocked memberships as well.

 

Make it so BB make it so.

I've noticed that there's been a large focus on used games & there's been several @gamer coupons for used games that have resulted in good deals. But the problem for many is that their local stores don't have a large selection of used games which makes the coupons "useless". Also, when there's deals like buy 2 get 1 free on all used games or buy any used game $30 or more get a free Unlocked membership these are also not enticing if there's little to no game to buy. BestBuy is new to the used game market but if your gonna compete with Gamestop in their backyard you gotta provide the same services.

Although I like the new gamers club unlocked program there were several perks sacrificed that used to make me get games day 1. I was able to become RZ silver based on mainly gaming deals but with the loss of the consistant $10(500 RZ points) pre-order bonuses & $10 RZ for every $150 spent on gaming I've done less & less of purchasing day 1. I know in order for these deals to continue there has to be a better give & take for BB to remain profittable so my suggestion is to offer a 3rd gamers club option that can be achieved/earned in more than 1 way.

 

If you were to buy 1 $60 release week game per month you'd spend $720 per year which is a large chunk of money to invest in games.

 

A-So say if you spend $1000 on games/accessories in 1 yr you would become GCU silver & a new set of benefits would be available.

 

B-Another way to become GCU silver would be participate in 12 pre-determined GCU/GCU Silver deals in 1 yr that would also warrant an upgrade since you would be supporting the program throughout the year.

 

C-The final way to earn GCU silver status would be to participate in 2 five for $100 deals in 1 yr with 1 major adjustment. We should be able to select the 10 games thoughout the year instead of just a list of 15. Several top notch titles would be excluded based on suits instead of customer demand which happens quite often(remember Batman Arkham Asylum was an underdog smash hit that lead to AC being blockbuster). The 5 for $100 was very very sound but the process(pre-order, issuing of $100) needed upgrades.

 

Editince the current GCU can be purchased then GCU Silver status should also be allowed but since the benefits are very generous the GCU Silver should be $30 per yr if not earned through the means above. Offer both GCU & GCU Silver for $40 so more people would do this vs paying $15 for GCU & another $30 for GCU SIlver.

 

Some perks I would like to see would include

1-A coupon book for GCU silver members

2-Special "sponsored" editions of the @gamer mag with coupons that would be directly tied to specific AAA titles.

3-Emailed deals just for CU silver members

4-An additional 10% off ALL gaming products & the ones that can be discounted should net either an instant BB giftcard or RZ points equal to the 10%. This 10% should stack with the current GCU 10% as you would've paid $15 for the 1st & earned the Silver status through above measures.

 

I know there's more perks that I missing hopefully other gamers can contribute.

Best Buy currently does not have a wedding gift registry. The wedding industry is over a 40 billion dollar industry and Best Buy does not offer a registry for new couples. I am getting married in June 2012 and like most couples my fiance and I already have all kitchen ware and etc that couples use to register for at one point in time. Plus gift registry is for stuff that couples want that they typically can't afford or wouldn't normally purchase. Plus this is a way to tap into the woman market as they are the ones that determine where to register. If Best Buy did offer this, I would have registered. It would be nice to be able to create a registry online where couples can add things that they would want/need and also offer purchase of online gift cards as well for couples if they don't want to purchase something on the registry. This would really tap into a new market because Best Buy offers home appliances and much more (women love) and electronics for men. It's the best of both worlds. Plus let's be honest registries are all wants and what Best Buy offers is wants not needs. I would love a new television or washer and dryer for my wedding. I can buy dishes and sheets on my own...

 

Thanks,

Connie

Because of the amount of deals BestBuy has had it can be very difficult to keep up thus I always check CAG(CheapA$$Gamer.com) to see what's going on. I'm a very active member there as I am also active on the BestBuy forums page & I think this would benefit all those involved. So it's a "WIN WIN WIN"

 

BestBuy Wins

Because the deals are far more visible than just the weekly ad thus more sales more $

Errors/mistakes that occur can be correctly quickly & that will cut down on the number of angry customers that miss a deal

With more sales & more $ generated BestBuy can provide more deals & promotions based off the larger sales base

More site traffic, more visibility

Even though the site is for gamers there's also a section for movies & other electronics

 

Customers Wins

More deals

Less errors/mistakes to avoid several trips to the store

Easy way to find all the deals in one spot

The CAG community can help with alerting stores that are out of stock & where items can be found

 

CAG Wins

More site traffic, more visibility

More deal posters = more deals posted

More CAG's helped

 

The only "loser" is our wallets but hey those are the breaks.

 

Just take a look at the current March @Gamer thread with deals that include $10 for Batman Arkham City, $5 for Rage & $5 for Mass Effect 2

http://www.cheapassgamer.com/forums/showthread.php?t=316177

 

The CAG will also be speaking on a rep joining hopefully we can make this happen sooner than later. The 2011 fall deals from BestBuy were unbeatable & even I was overwhelmed trying to keep up, keep everyone updated & get in on some of the deals but that's where a Official rep comes in.

 

http://www.cheapassgamer.com/forums/showthread.php?p=9420240#post9420240

 

There have been/are other retailers that have reps. there & they have been rewarded with more sales.

 

Sound off below lets get a BestBuy rep to CAG in time for the 2012 fall gaming blitz

I for one do not like having to print out my reward zone certificates in order to use them in the store. New Process When I am at the register and the cashier scans my card or looks up my information, the system should be able to tell the cashier how many certificates I have, the amounts and the expiration date. At that point I can tell him/her if I would like to use any of them or if would like to save them. If I want to use them him/her would select the specific certificates and it would then apply to my total. I think this would be something that would increase customer satisfaction as it relates to the reward process.

While I am a frequent shopper at Best Buy, some other game shoppers may not be and many of those people may not know that your stores now sell pre-owned games. Aside from a small section in one or two of the circulars since the inception of the used game/game trade programs at BB I haven't seen very much marketing regarding it.

 

If you guys want to try to take a chunk of Gamestops' business away you're going to have to do an advertising blitz to get the word out. However, this may not help due to the disproportionate numbers of some games stores are being shipped back after an apparently lengthy processing cycle.

 

I've noticed 7-10 copies of some older PS3/PS2/360 titles that have been sitting on the shelves since they first arrived 3-4 months ago. They include copies of Two Worlds II for PS3 and Enter The Matrix for PS2.

 

Unfortunately another thing that may be lagging behind is price drops on these games and even if they are implemented quickly the price tags are not always changed on the products themselves.

 

Moreover, Best Buy really should get their lawyers looking at how exactly Gamestop skirts local pawn laws and is able to put out traded in products immediately after taking them in. I say this because the one month or MORE turnaround time from when items are traded in till when they are finally shipped back out to stores to be resold is hurting pre-owned game sales just as much as the lack of marketing dollars being spent on it.

At least print about them on the reciepts! Store #364 don't have a clue about them and I'm sure the other stores follow suit. I thought companies were supposed to know all about the inner workings of their companies but some do not?

 

I hope I'm making sense, perhaps integrate the forums experience into part of their training and make them aware that these forums exist and what their purpose is. 

I'm a member of several different gaming/deal communities and on each there were reports by the members of using copies and scans of the March @Gamer coupons. Not to mention some users on SlickDeals reported having the cashiers allow them to use only the SKU's from the coupons without having to present or surrender the physical coupons(which some of them didn't have in the first place).

 

I'm sure such fraudulent use of the coupons and SKU's from them will only lead to the deals being lessened or eliminated due to such abuse if it were to continue. This is why my suggestion is to print the coupons on the same type of reflective security paper that I believe was used for the Gamer's Club Unlocked unlocking coupon that was mailed to people who signed up in store early on in the program. By using such paper for the coupons it should eliminate the scanning and copying of the coupons that was reported repeatedly on sites such as SlickDeals as any attempt to scan or copy the coupons should produce copies that say VOID across them due to the reflective paper.

 

However, the cashiers working at each Best Buy store would also have to be instructed to not only take the coupons with each single purchase(as some apparently are not), but also what to look for in regards to an official coupon and how to spot a fake. Moreover, some cashiers have been apparently entering in the SKU's from the coupons without the customers actually having the physical coupons on hand. This was because four of the coupons from this month(Batman: Arkham City, Bulletstorm, Mass Effect 2 and Rage) were all scanned into a site called the KeyRing App, thus further facilitating the fraudulent use of the coupons.

 

Anyway, this is my proposed solution to stop the loss of magazine and Gamer's Club Unlocked subscription sales by making the coupons unique and easily recognizable as legit versus their scanned/copied counterparts. Hopefully by implementing this idea Best Buy can cut down on the fraudulent use of these coupons and keep these amazing gaming deals coming for months(years) to come.

Since the Heet Wall now has so many holes now due to the fact our tv selection is dropping in every store, I think I came up with a great idea to both fill the holes and to get more info out to the customers.  I have spoke to some Managers and Employees and they think its a great idea. My Heet wall now has over 10 holes on it ,most tvs are 40" to 46" so its a big hole making us look like we are going out of business. Why not have signs ( Finance deals, GSBT- what it covers, mounting and  install deals, Quick facts etc..)  that should be 40" in size and look like a TV and have them HANG in place just like a tv? You could make it kinda look like a TV set with info on the screen, thick cardboard would do the trick and the customers would really see them NOT like the 8x10 signs we use now. I hope this makes since but sometimes I have a hard time trying to get in idea to come to life by sending emails. I think our Finance deals are the key and they need to be out where the customers sees them and I know that would be a huge deal. If you have any questions pls email me, thanks

This is primarily for the CEO or his staff..  I have read in various news releases, and there are many, that you are encouraged to implement operations that will emulate the new DIGITAL age.  What these news releases fail to remember is that any successful company has implemented first of all policies that address the basics of retail sales: customer service, product availability/knowledge, and price. People shop at AMAZON and others primarily because of product availability and.price.  They come to your stores because they can see the product they are interested in, ask questions and generally satisfy themselves regarding their intended purchase. Then it's off to the internet.  What to do?

 

1. Work towards having legislation implemented that would require any products purchased on-line to be taxed at the local rates. This will help reduce the price differences.

 

2. Reduce the inventory in your stores, but have immediate access to the various products to be able to offer quick shipping and delivery. Increase the range of products, but limit the number of each product in the store, this will help keep inventory costs at a minimum.

 

3. Offer the "lookers" a coupon or such that would honor a competative price for a limited period.

 

4. Have "teams" ready to help customers who receive the items, but are unsure or incapable of assembling and/or installing them. A strong selling point.

I am shocked that our iOS app is not optimized for the iPad. This should be a number one priority for us as multi channel sales become a larger part of the business. High resolution product pictures and even employee presented educational videos would be extremely useful. The interface could also be updated for iPads to allow a lot more comparison and presentation of information. Considering how many iPads we sell, we really should be taking advantage of the opportunity to grow our brand and further connect with our customers.

Best Buy should put the number of years that someone is a premier silver memebr on the membership card.  It does not need to be continous service.  There should be special benefits for 5yr, 10yr, etc as a way to encourage people to meet those milestones.

So I find myself in need of a new computer and sadly I am no computer whiz. While searching for one I find that most brands are names I have never seen or heard of before and that the features or specs are an alien language to me. I imagine I'm not the only one so I would like to suggest something like a search engine for finding the computer that is right for me. By indicating the kind of activities I use the computer for, the search results would indicate what models or brands would fit my needs. I think many people who, like me, do not have much knowledge about computers would find this helpful so that they can buy a computer that is right for them. Not a very expensive one with features they may never get to use or a less flashy model that doesn't satisfy their needs.

 

I could ask a friend, an employee in a store, or even read about it in various internet articles but the convinience of being able to do a search for it here would be more efficient and would save a lot of time.

at stop and shop for every 100 dollars purchased you get 10 cents off of a gallon of gas. best buy should try same idea. this way not only would people go to store to check out latest gadget but would have great incentive to buy.

 

When shopping online, the "Narrow your Search" options force shoppers to pigeon-hole themselves into small searches.

 

If there were checkboxes instead... we could pick RANGES of options, like $101-200 ...and... $201 to 300; OR we could pick specific vendors, like HTC and Samsung (and leave out Blackberry).

 

Most of the time, I want to shop for a price range which is nowhere near the selections offered... like I might want 'under $500' but all you offer is 0-99, or 100-199, or 200-299, or 300-399, or 400-499, etc., etc.   I don't want to have to do multiple searchers in each pigeon-hole so that I can see them all.

 

Oftentimes, I want to OMIT a vendor... like all smartphones EXCEPT Blackberry... instead, I'd have to search EACH vendor... SO I DON'T EVEN PICK ANY.

 

And not just price and vendor... but checkbox ALL the 'narrow' options... because I might want either an i5 or an i7 CPU, but not an i3... so I have to do two searches.

 

Aggravating.... so I just don't.   So you lose a sale.

To make it easy to see the quality of pictures from digital cameras, add a small tablet to the aisle, next to each camera, that shows 20 different "best shot" images taken with that camera. It could be a slide show. It can also contain some additional technical or marketing slides to help consumers with their decision. This would be a far better approach than taking the annoying shot f the store and staring at the 3" LCD to try and make sense of the image. I bought all my cameras at Best Buy in the past. Now I buy them on line, because the imagery is so much more accessible (and beautiful) with the online experience.